Privacy Policy

Aventurine Homes (“Aventurine Homes”, “we”, “us”, or “our”) respects your privacy and is committed to handling personal data responsibly.

This Privacy Policy explains how we collect, use, disclose, retain, and protect personal data when you visit or use our website, submit an enquiry, request information about a property, communicate with us, or otherwise interact with our Services.

This Policy is intended to operate subject to applicable Indian law, including the Digital Personal Data Protection Act, 2023 and rules made under applicable law.

1. Who We Are

Aventurine Homes

805, 8th Floor, Brigade IRV Centre,
Nallurhalli Road, Nallurhalli, Whitefield,
Bengaluru, Karnataka – 560066, India

Email: info@aventurinehomes.com

RERA Registration Number: PRM/KA/RERA/1251/310/AG/260605/007338

2. Personal Data We May Collect

Depending on how you interact with us, we may collect information such as:

name;
mobile number;
email address;
residential or correspondence address;
property preferences;
preferred location;
budget range;
property type and configuration preferences;
information provided when requesting a property visit or consultation;
information provided through forms, enquiries, messages, or communications;
information necessary to assist with a home-loan enquiry, where you voluntarily request such assistance;
information relating to your interactions with our website;
device, browser, IP address, approximate location, and technical information;
cookies and similar technologies; and
other information that you voluntarily provide to us.

We seek to collect only information that is reasonably necessary for the relevant purpose.

3. How We Collect Personal Data

We may collect personal data:

directly from you when you complete a website form;
when you call, email, message, or otherwise communicate with us;
when you request property information or a site visit;
when you create or use an account, where applicable;
through cookies, analytics tools, and similar technologies;
from developers or other parties where you have authorized or requested an introduction or service; and
from publicly available or legally obtained sources where permitted by law.

4. Purposes for Processing Personal Data

We may process your personal data for purposes including:

responding to enquiries;
understanding your property requirements;
identifying properties or projects that may match your stated requirements;
arranging site visits and consultations;
communicating with developers, property owners, lenders, or relevant service providers at your request;
facilitating home-loan or related service enquiries;
providing customer support;
improving our website and Services;
maintaining records of enquiries and communications;
preventing fraud, abuse, unauthorized activity, and security incidents;
complying with applicable legal and regulatory obligations;
handling complaints and disputes; and
sending marketing or promotional communications where permitted and appropriately authorized.

5. Consent and Other Lawful Grounds

Where consent is required by applicable law, we will seek consent through an appropriate affirmative mechanism.

Consent will be requested in clear and reasonably understandable language and will be limited to the purposes for which the relevant personal data is required.

Where applicable law permits processing without consent—for example, to comply with a legal obligation or perform a legally authorized activity—we may process personal data on that basis.

Where processing is based on consent, you may withdraw consent through the available mechanism, subject to applicable legal requirements and consequences.

Withdrawal of consent will not affect the lawfulness of processing carried out before withdrawal.

6. Marketing Communications

We may contact you regarding properties, projects, services, offers, events, or other information that may be relevant to your enquiry.

Where required, we will obtain the appropriate consent for marketing communications.

You may opt out of promotional communications by using the unsubscribe mechanism provided in the communication or by contacting us at info@aventurinehomes.com.

Even if you opt out of marketing communications, we may continue to send essential service-related or transactional communications where permitted or required.

7. Sharing of Personal Data

We may share relevant personal data with third parties where reasonably necessary for the purposes described in this Policy, including:

property developers and project representatives;
property owners or sellers;
banks, housing-finance companies, and other lenders when you request loan assistance;
legal, technical, financial, or professional advisers;
technology, hosting, CRM, analytics, communication, and IT service providers;
customer-support and call-management providers;
regulators, government authorities, law-enforcement agencies, courts, or other authorities where legally required; and
other service providers where disclosure is necessary to provide a service requested by you.

We do not intend to sell your personal data as a standalone commercial product.

Where we use third-party service providers to process personal data on our behalf, we will take reasonable steps to require appropriate confidentiality and data-protection measures, subject to applicable law.

8. Property Developers and Third Parties

When you request information about a specific project or ask us to arrange a site visit or other service, your contact information may need to be shared with the relevant developer, owner, lender, or service provider to fulfil your request.

Those third parties may process your personal data according to their own privacy policies and legal obligations.

You should review the relevant third party’s privacy notice before providing additional information directly to that party.

9. Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

enable essential website functions;
remember preferences;
understand website traffic and usage;
improve website performance;
measure marketing effectiveness; and
provide relevant content or communications where applicable.

You may be able to control cookies through your browser settings. Disabling certain cookies may affect some website functionality.

Where applicable, consent will be obtained for non-essential cookies or similar technologies in accordance with applicable law.

10. Analytics and Advertising Services

We may use third-party analytics, advertising, CRM, communication, or similar technology providers.

These providers may process information such as device information, IP address, browser information, website interactions, and identifiers, subject to their respective policies and applicable law.

The specific providers used by Aventurine Homes may change from time to time.

11. Data Security

We take reasonable technical and organizational measures designed to protect personal data against unauthorized access, misuse, loss, alteration, disclosure, or destruction.

However, no internet transmission, website, database, or electronic storage system can be guaranteed to be completely secure.

You should avoid sending unnecessary sensitive information through ordinary website forms or unsecured communications.

12. Data Retention

We retain personal data only for as long as reasonably necessary for the purposes for which it was collected, to provide Services, maintain appropriate business records, resolve disputes, comply with legal obligations, prevent fraud, or otherwise as permitted or required by applicable law.

Retention periods may vary depending on the type of information and the purpose for which it is processed.

When personal data is no longer required and there is no legal or legitimate reason to retain it, we will take reasonable steps to delete or anonymize it, subject to applicable law.

13. Your Rights

Subject to applicable law, you may have rights relating to your personal data, which may include:

requesting information about the personal data we process;
requesting correction or updating of inaccurate personal data;
requesting deletion of personal data where legally applicable;
withdrawing consent where processing is based on consent;
requesting information about how to exercise applicable data-protection rights; and
raising a complaint regarding our processing of your personal data.

Requests may be submitted to:

info@aventurinehomes.com

We may need to verify your identity before acting on a request in order to protect your information and prevent unauthorized access.

We will handle requests within the periods and in accordance with the procedures prescribed by applicable law.

14. Children’s Privacy

Our website and Services are intended primarily for adults.

We do not knowingly seek to collect personal data from children in circumstances where collection is prohibited by applicable law.

If you believe that a child has provided personal data to us inappropriately, please contact us so that we can review and take appropriate action.

15. International Data Transfers

Some of our technology or service providers may process information outside India.

Where personal data is transferred or processed outside India, we will do so subject to applicable Indian law and any restrictions or requirements applicable to such transfers.

16. Third-Party Websites

Our website may contain links to third-party websites, including developer, lender, social-media, or service-provider websites.

We are not responsible for the privacy practices, security, or content of third-party websites.

We recommend reviewing the privacy policy of any third-party website before submitting personal information.

17. Data Breaches and Security Incidents

If a personal-data breach occurs, we will take appropriate steps required under applicable law, which may include assessing the incident, taking measures to contain and remediate it, and making notifications where legally required.

18. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our Services, technology, business practices, or applicable law.

The updated version will be published on this page with a revised “Last Updated” date.

Where legally required, we will provide additional notice or obtain consent for material changes.

19. Grievances and Contact

For privacy questions, data-related requests, complaints, or requests to exercise applicable rights, contact:

Aventurine Homes
805, 8th Floor, Brigade IRV Centre,
Nallurhalli Road, Nallurhalli, Whitefield,
Bengaluru, Karnataka – 560066, India